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ISLAND SPORTS LIMITED

TERMS & CONDITIONS, PARTICIPANT RISK ACKNOWLEDGEMENT & PARENT/GUARDIAN CONSENT

Trading as: Island Sports
Version: 2.1
Effective Date: 11 August 2026

IMPORTANT

Please read these Terms & Conditions carefully before booking.

These Terms apply to programmes and services provided by Island Sports Limited trading as Island Sports ("Island Sports", "we", "us" or "our"), including public classes, term programmes, drop-in classes, private coaching, multisports, football and other sport-specific programmes, swimming, gymnastics, school programmes and ECAs, holiday camps, birthday parties, events and academies.

The person making a booking ("Parent/Guardian") confirms that they are the participant's parent or legal guardian, or otherwise have lawful authority to register the participant and provide the required consents.

By completing the required acceptance process when booking, the Parent/Guardian agrees to these Terms.

1. BOOKINGS & PAYMENT

1.1 A place is confirmed only when Island Sports has accepted the booking and received the required payment.

1.2 Places are subject to availability and are generally allocated on a first-come, first-served basis.

1.3 Unless expressly stated otherwise, fees are generally non-refundable, subject always to rights and remedies that cannot lawfully be excluded.

1.4 Cancellation, rescheduling, credit, make-up and transfer arrangements may differ between programmes. Programme-specific conditions communicated at or before booking form part of these Terms.

1.5 Promotional prices, discounts and promotional codes are subject to their stated conditions and cannot be exchanged for cash.

1.6 Parents/Guardians are responsible for checking programme dates, times, locations, age requirements and participant information before booking.

1.7 Island Sports may refuse, suspend or cancel a booking where reasonably necessary because of safety, safeguarding, programme suitability, non-payment, serious misconduct or material operational concerns.

2. PUBLIC TERM CLASSES

2.1 Term enrolment reserves a participant's place for the applicable programme.

2.2 Sessions missed because of holidays, personal scheduling conflicts, non-attendance or other circumstances personal to the participant are not ordinarily refundable.

2.3 Sick-leave, make-up, transfer or rescheduling entitlements, if offered, will be stated with the applicable programme or package.

2.4 Make-up sessions and transfers are subject to availability and are not guaranteed.

2.5 Unused sessions expire at the end of the applicable programme or package validity period unless Island Sports expressly agrees otherwise.

3. DROP-IN CLASSES

3.1 Drop-in bookings are subject to availability.

3.2 Cancellation or transfer requests must comply with the cancellation period stated at booking.

3.3 Late cancellations and non-attendance are non-refundable, subject to applicable law.

3.4 Approval of a transfer does not guarantee availability in another class.

4. PRIVATE LESSONS

4.1 Following an introductory or trial lesson, recurring private time slots may require purchase of an applicable package.

4.2 Island Sports cannot guarantee that a regular time slot will remain available where the required package has not been purchased.

4.3 Private lessons are appointment-based. Missed appointments and late cancellations are ordinarily non-refundable.

4.4 Rescheduling rights and applicable notice requirements will be communicated with the relevant package.

4.5 Private lesson packages must be used within their stated validity period.

4.6 Admission fees, parking charges, venue charges or other expenses specifically incurred in delivering a private lesson may be charged where disclosed or reasonably applicable.

5. CAMPS

5.1 Camp bookings are generally non-refundable unless otherwise stated, subject to applicable law.

5.2 Camp days missed because of illness, holidays, personal scheduling or non-attendance are not ordinarily refundable.

5.3 Transfers, credits and exceptional cancellation arrangements are subject to availability and the conditions applicable to the particular camp.

5.4 Island Sports may consider exceptional circumstances on a case-by-case basis. An exception made in one case does not create an entitlement in another.

5.5 Camp programmes may include sports, games, water activities, meal/rest periods, movement between activity areas and other age-appropriate recreational activities.

5.6 Published schedules are indicative. Activities may reasonably be substituted, rearranged or modified because of participant needs, weather, venue availability, staffing, group size or safety considerations.

6. BIRTHDAY PARTIES & PRIVATE EVENTS

6.1 Parties and private events are subject to the package and conditions agreed at confirmation.

6.2 Unless Island Sports provides the venue, the booking party is responsible for arranging an appropriate and lawful venue.

6.3 Final participant numbers must be provided by any stated deadline.

6.4 Significant increases in participant numbers may require additional coaches, equipment and charges.

6.5 Costs incurred for customised equipment, third-party services, party materials or specially purchased items may become non-refundable once committed.

6.6 Island Sports may adapt or discontinue an activity where participant numbers, ages, behaviour, weather, available space or other circumstances make the planned activity unsafe or materially unsuitable.

7. CANCELLATIONS & PROGRAMME CHANGES

7.1 Island Sports may reasonably cancel, postpone, relocate or modify a programme because of:

  • unsafe weather or environmental conditions;

  • venue closure or unavailability;

  • government restrictions or warnings;

  • coach illness or unexpected staff unavailability;

  • insufficient enrolment;

  • safety or safeguarding concerns; or

  • circumstances reasonably outside Island Sports' control.

7.2 Island Sports will endeavour to notify affected customers as soon as reasonably practicable.

7.3 Where a session is cancelled, Island Sports may offer a replacement session, rescheduling opportunity or account credit where appropriate.

7.4 Where Island Sports cancels a paid service for reasons within its reasonable control and cannot provide a reasonable alternative, an appropriate refund relating to the affected service may be provided.

7.5 Nothing in this section limits a remedy required by applicable law.

8. WEATHER & ENVIRONMENTAL CONDITIONS

Participant safety takes priority.

Island Sports may reduce activity intensity, increase rest or hydration breaks, alter activities, relocate activities or stop a programme because of rain, thunderstorms, extreme heat, typhoons, poor air quality, venue conditions or other reasonably identified safety concerns.

Where a school or venue requires activities to cease or be modified, Island Sports will comply with applicable requirements.

9. HEALTH & MEDICAL INFORMATION

9.1 Parents/Guardians must disclose information reasonably relevant to safe participation, including relevant:

  • medical conditions;

  • allergies;

  • injuries;

  • disabilities or additional needs;

  • medication;

  • emergency medication;

  • prescribed medical devices; and

  • other circumstances materially affecting safe participation.

9.2 Information must be provided before participation and updated promptly when relevant circumstances change.

9.3 Parents/Guardians remain responsible for determining whether their child is medically fit to participate and should obtain professional medical advice where appropriate.

9.4 Participants who are contagious or otherwise not reasonably fit to participate should not attend.

9.5 Island Sports may modify, suspend or restrict participation where reasonably necessary for participant safety or welfare.

Disclosure of a medical condition or additional need does not, by itself, mean that Island Sports has agreed to provide specialist medical, therapeutic or one-to-one support.

10. MEDICATION, FIRST AID & EMERGENCIES

10.1 Island Sports Personnel do not routinely administer medication unless an appropriate arrangement has expressly been agreed in advance.

10.2 In an accident, illness or emergency, Island Sports Personnel may take reasonable steps appropriate to the circumstances, including:

  • providing basic first-aid assistance within their competence;

  • contacting a Parent/Guardian or emergency contact;

  • obtaining assistance from school or venue personnel; and

  • contacting emergency services.

10.3 Where urgent assistance is reasonably considered necessary and a Parent/Guardian cannot immediately be contacted, Island Sports may seek appropriate emergency assistance for the participant.

10.4 Nothing requires Island Sports Personnel to provide medical treatment beyond their training, competence or authority.

11. ESSENTIAL MEDICAL DEVICES

Island Sports distinguishes essential medical or health-related equipment from ordinary personal belongings.

Parents/Guardians must notify Island Sports where a participant requires an essential item such as prescription glasses, an inhaler, adrenaline auto-injector, hearing device, diabetes-management equipment or another prescribed medical device.

Where an essential item must temporarily be removed during an activity and is expressly entrusted to Island Sports Personnel, it will be handled in accordance with the applicable Island Sports or venue essential-item procedure.

Coaches should not ordinarily carry participant belongings on their person while actively coaching.

Parents/Guardians remain responsible for supplying appropriate, current and clearly identifiable medical equipment together with necessary instructions.

Essential medical devices are not treated as ordinary valuables under Section 12.

12. PERSONAL BELONGINGS

Participants should bring only items reasonably required for the programme.

Ordinary personal belongings and valuables are brought at the participant's own risk.

Island Sports does not guarantee against accidental loss, theft or damage to ordinary personal property.

Nothing in this section excludes or restricts liability which cannot lawfully be excluded or restricted.

13. SAFEGUARDING & CHILD WELFARE

Island Sports is committed to appropriately protecting children's safety, welfare and wellbeing.

Island Sports Personnel must follow applicable safeguarding, child-welfare and incident-reporting procedures.

Island Sports may take reasonable and proportionate action where a safeguarding or welfare concern arises.

This may include communication or referral to a Parent/Guardian, school, venue, emergency service, relevant authority or other appropriate organisation.

Safeguarding responsibilities are separate from the sporting-risk acknowledgement contained in these Terms and are not waived by a Parent/Guardian consenting to participation.

14. SCHOOL PROGRAMMES & THIRD-PARTY VENUES

Island Sports operates at schools, swimming pools, sports facilities, parks and other third-party venues.

Participants and accompanying adults must comply with applicable venue safety, security and conduct requirements.

When Island Sports operates on school premises, the school's applicable safeguarding, child-protection, emergency, security and site requirements apply alongside Island Sports' procedures.

Where safeguarding or site-safety requirements conflict, Island Sports Personnel will follow the applicable school requirements, subject to applicable law and the overriding need to take reasonable steps to protect a child from immediate harm.

Island Sports does not necessarily own, operate or control third-party venues. Responsibility for a venue-related incident will depend upon the circumstances and the respective responsibilities and control of Island Sports and the venue operator.

15. ARRIVAL, SUPERVISION & COLLECTION

15.1 Parents/Guardians are responsible for ensuring participants arrive at and are collected from the correct location at the appropriate time.

15.2 Island Sports assumes supervision responsibility from the designated programme start or handover point once the participant has been appropriately handed over where supervised handover applies.

15.3 Children must not be left unattended before Island Sports has accepted responsibility for supervision.

15.4 Island Sports' supervision responsibility ends when the participant has been appropriately collected or released under the applicable programme arrangements.

15.5 Island Sports may require authorised collection information.

15.6 Parents/Guardians who are unexpectedly delayed must contact Island Sports promptly.

15.7 Repeated or significant late collection may result in reasonable additional charges or participation arrangements being reviewed.

16. PARTICIPANT BEHAVIOUR

Participants must follow reasonable coaching, safety and venue instructions.

Island Sports will endeavour to manage behavioural concerns in an age-appropriate and proportionate manner.

A participant may be removed temporarily from an activity where reasonably necessary to protect their safety or the safety of others.

Serious or persistent behaviour creating a material safety, safeguarding or operational risk may result in suspension or termination following appropriate communication with the Parent/Guardian.

17. PARENT/GUARDIAN & SPECTATOR CONDUCT

Parents, guardians and spectators must behave respectfully towards children, coaches, other families, school personnel and venue staff.

Abuse, intimidation, discriminatory conduct, threatening behaviour, unsafe conduct or serious disruption will not be tolerated.

Island Sports may require a person to leave where their behaviour creates a safety, safeguarding or serious operational concern and may restrict future attendance or bookings where reasonably necessary.

18. COACHES & PROGRAMME CONTENT

Island Sports may substitute coaches where reasonably necessary.

Unless expressly agreed otherwise, booking a programme does not guarantee a particular coach.

Island Sports may reasonably modify activities, equipment, coaching format or programme content according to participant age, ability, safety, venue conditions, weather, group size or other operational considerations.

19. SWIMMING & WATER ACTIVITIES

Swimming involves inherent water-related risks and is subject to applicable pool and venue requirements.

Island Sports may assess participants and place or move them between ability groups where reasonably necessary for safety and coaching suitability.

Participation may be restricted where demonstrated swimming ability is unsuitable for a particular activity.

Parents/Guardians must accurately disclose relevant swimming ability and medical information.

20. GYMNASTICS & PROGRESSIVE SKILLS

Gymnastics may involve apparatus, balancing, jumping, tumbling and progressive skill development.

Participants must follow coach instructions regarding equipment and skill progression.

Island Sports Personnel may prevent a participant from attempting a skill where the coach reasonably considers the participant is not ready to attempt it safely.

Activities may be adapted according to age, ability, confidence, physical readiness, equipment and venue conditions.

21. PHOTOGRAPHY & VIDEO

Marketing photography consent is optional and is not a condition of participation.

Island Sports may create photographs or recordings for legitimate operational, safeguarding or programme-administration purposes where permitted by applicable law and policy.

Identifiable photographs or recordings will only be used for marketing or promotional purposes where appropriate consent has been obtained.

Marketing may include Island Sports' website, social-media channels, WhatsApp communications, printed materials and school/programme proposals.

Marketing consent must be obtained separately from mandatory acceptance of these Terms.

A Parent/Guardian may decline marketing photography without affecting their child's eligibility to participate and may withdraw consent for future marketing use by contacting Island Sports, subject to applicable law.

22. PRIVACY & PERSONAL DATA

Island Sports may collect and process personal information reasonably required for bookings, programme administration, communication, participant safety, safeguarding, emergency response, payments and other legitimate operational purposes.

Personal information will be handled in accordance with Island Sports' Privacy Policy and applicable Hong Kong privacy requirements.

Relevant information may be disclosed to schools, venues, professional advisers, service providers, emergency services or relevant authorities where reasonably necessary and legally permitted.

Personal information will not be retained longer than reasonably necessary for its relevant purpose, subject to applicable legal, safeguarding, insurance and record-keeping requirements.

23. PARTICIPANT RISK ACKNOWLEDGEMENT

PLEASE READ CAREFULLY

Sport and physical activity involve inherent risks that cannot be completely eliminated even where reasonable coaching, supervision and safety precautions are provided.

Island Sports activities may include multisports, football, basketball, tennis, hockey, teeball, rugby, swimming, gymnastics, athletics, games, obstacle courses, competitions and other physical activities.

Depending on the activity, inherent risks may include:

  • slips, trips and falls;

  • accidental participant collisions;

  • ordinary sporting contact;

  • contact with balls, rackets, sticks, goals and equipment;

  • strains, sprains and bruising;

  • impacts associated with running, jumping, throwing and catching;

  • water-related risks;

  • gymnastics-related falls and equipment risks; and

  • other risks ordinarily associated with appropriately organised sporting activity.

The Parent/Guardian acknowledges these inherent risks and voluntarily consents to the participant taking part.

This acknowledgement concerns inherent sporting risks. It does not waive liability which cannot lawfully be waived.

24. RISK ALLOCATION & LIABILITY

24.1 Nothing in these Terms excludes or restricts any liability of Island Sports to the extent that such liability cannot lawfully be excluded or restricted under Hong Kong law.

24.2 Participation in sport involves inherent and ordinary risks which cannot be completely eliminated through reasonable coaching, supervision and safety precautions.

24.3 To the extent permitted by law, Island Sports is not liable merely because a participant suffers injury, loss or damage arising from an inherent risk of an appropriately organised sporting activity where reasonable care has been exercised.

24.4 Island Sports does not guarantee that sporting activities will be free from accident or injury.

24.5 To the extent permitted by law, Island Sports shall not be liable for indirect or consequential loss that was not reasonably foreseeable as arising from the relevant breach or event.

24.6 Nothing in these Terms excludes or restricts responsibility for:

  • death or personal injury resulting from negligence where liability cannot lawfully be excluded;

  • fraud or fraudulent misrepresentation;

  • safeguarding responsibilities which cannot lawfully be excluded; or

  • any other liability that applicable law prohibits Island Sports from excluding or restricting.

24.7 The occurrence of an accident, injury, loss or unsuccessful sporting outcome does not by itself establish negligence or breach of duty.

Responsibility will depend upon the particular circumstances, including the activity, participant age and ability, information provided to Island Sports, applicable instructions, reasonable precautions, school or venue requirements and the acts or omissions giving rise to the event.

25. INFORMATION PROVIDED BY PARENTS/GUARDIANS

Island Sports relies upon information supplied by Parents/Guardians when assessing programme suitability and safety requirements.

Parents/Guardians must ensure that information provided is materially accurate and must promptly notify Island Sports of relevant changes.

Island Sports is not responsible for consequences arising solely from material information being withheld or materially inaccurate information being supplied where Island Sports could not reasonably have known the true circumstances, subject always to applicable law.

26. COMMUNICATIONS & AUTHORITY

Operational communications may be made through email, WhatsApp, telephone, website notices or other reasonable channels.

Coaches and other personnel are not authorised to permanently vary these Terms, guarantee refunds, admit legal liability or enter settlements on behalf of Island Sports unless specifically authorised to do so.

A goodwill payment, refund, credit, apology or customer-service gesture does not by itself constitute an admission of legal liability.

27. COMPLAINTS, ACCIDENTS & INCIDENTS

Parents/Guardians should raise concerns promptly so they can be appropriately reviewed.

Material accidents, safeguarding concerns and incidents will be handled under Island Sports' applicable procedures.

Island Sports may obtain relevant information from personnel, participants, Parents/Guardians, schools, venues, witnesses and available records where reasonably necessary to investigate an incident.

Complaints should be directed to:

admin@islandsportshk.com

Safeguarding concerns may be escalated internally and, where appropriate, referred to a school, venue, emergency service or relevant authority.

28. CHANGES TO THESE TERMS

Island Sports may update these Terms periodically.

The version applicable to a booking will ordinarily be the version presented and accepted when the booking is made, except where a subsequent change is required by law or expressly agreed.

Updated Terms will not retrospectively be presented as having applied to an earlier booking.

29. SEVERABILITY

If any provision is determined to be invalid, unlawful or unenforceable, it will be modified or removed to the minimum extent necessary. The remaining provisions will continue to apply to the extent permitted by law.

30. NO WAIVER

A failure or delay by Island Sports in exercising a contractual right does not waive that right.

A discretionary exception made for one customer does not create an entitlement to the same exception in another case.

31. GOVERNING LAW

These Terms are governed by the laws of the Hong Kong Special Administrative Region.

Subject to rights which cannot lawfully be excluded, the courts of Hong Kong shall have jurisdiction in relation to disputes arising from these Terms.

32. CONTACT

Island Sports Limited
Trading as Island Sports

Room 08, 16/F
335–339 Queen's Road West
Sai Ying Pun, Western District
Hong Kong

General enquiries and complaints:
admin@islandsportshk.com

BOOKING ACCEPTANCE

The following should be presented as separate selections during booking.

REQUIRED — TERMS & CONDITIONS

☐ I confirm that I have read and agree to the Island Sports Terms & Conditions.

REQUIRED — PARTICIPATION & RISK ACKNOWLEDGEMENT

☐ I confirm that I have read the Participant Risk Acknowledgement and consent to my child participating in the booked sporting and physical activities.

OPTIONAL — PHOTOGRAPHY & VIDEO

☐ I consent to Island Sports photographing and/or recording my child during Island Sports activities and using selected photographs/videos for Island Sports marketing and communications, including its website, social-media channels, WhatsApp communications, printed materials and school/programme proposals.

I understand that this consent is optional, declining it will not affect my child's participation, and I may withdraw consent for future marketing use by contacting Island Sports.

PARENT/GUARDIAN DECLARATION

By completing the booking, I confirm that:

  • I am the participant's Parent/Guardian or otherwise have lawful authority to make the booking;

  • information supplied is accurate to the best of my knowledge;

  • I have disclosed relevant medical conditions, allergies, additional needs, medication, prescribed medical devices and emergency information requested by Island Sports;

  • I will update Island Sports when relevant information changes;

  • I understand that sporting and physical activities involve inherent risks that cannot completely be eliminated;

  • I understand that the Participant Risk Acknowledgement does not remove legal responsibilities that cannot lawfully be excluded; and

  • I agree to comply with applicable programme, safety and venue requirements.

REQUIRED — TERMS & CONDITIONS

☐ I confirm that I have read and agree to the Island Sports Terms & Conditions.

REQUIRED — PARTICIPATION & RISK ACKNOWLEDGEMENT

☐ I confirm that I have read the Participant Risk Acknowledgement and consent to my child participating in the booked sporting and physical activities.

OPTIONAL — PHOTOGRAPHY & VIDEO CONSENT

☐ I consent to Island Sports photographing and/or recording my child during Island Sports activities and using selected photographs or videos for Island Sports marketing and communications, including its website, Instagram, Facebook, WhatsApp, printed materials and school or programme proposals.

I understand that marketing photography consent is optional, that declining consent will not affect my child's participation, and that I may withdraw consent for future marketing use by contacting Island Sports.

PARENT/GUARDIAN DECLARATION

By completing the booking, I confirm that:

  • I am the participant's Parent/Guardian or otherwise have lawful authority to make the booking;

  • the information supplied is accurate to the best of my knowledge;

  • I have disclosed relevant medical conditions, allergies, additional needs, medication, prescribed medical devices and emergency information requested by Island Sports;

  • I will update Island Sports if relevant information changes;

  • I understand that sporting and physical activities involve inherent risks that cannot be completely eliminated;

  • I understand that the Participant Risk Acknowledgement does not remove legal responsibilities which cannot lawfully be excluded; and

  • I agree to comply with applicable programme, safety and venue requirements.

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